Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and route clients to the appropriate tax professional.

This in-person role supports daily office operations and delivers a welcoming, professional client experience during tax season. You'll collaborate with tax professionals, handle sensitive information with discretion, and have opportunities to grow into tax preparation or office leadership with training

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling Systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and route clients to the appropriate tax professional.

This in-person role supports daily office operations and delivers a welcoming, professional client experience during tax season. You'll collaborate with tax professionals, handle sensitive information with discretion, and have opportunities to grow into tax preparation or office leadership with training