Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Vero Beach (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a Tax Office environment.

This in-person role serves as the first impression for clients and pairs with tax professionals to ensure a smooth client experience during tax season. You will handle check-ins, document intake, and coordination with team members while maintaining confidentiality and a professional demeanor.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Office software

Evenings & weekends

Education

High school diploma/GED

Tools

Scheduling systems

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a Tax Office environment.

This in-person role serves as the first impression for clients and pairs with tax professionals to ensure a smooth client experience during tax season. You will handle check-ins, document intake, and coordination with team members while maintaining confidentiality and a professional demeanor.