Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Kinder (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in person. You will support daily office operations and work alongside a team of tax professionals to ensure a smooth, professional client experience.

The role offers hands-on training and exposure to tax-related processes, with evenings and weekends required during tax season. This position is in-person at a local office.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and verbal communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in person. You will support daily office operations and work alongside a team of tax professionals to ensure a smooth, professional client experience.

The role offers hands-on training and exposure to tax-related processes, with evenings and weekends required during tax season. This position is in-person at a local office.