Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Roanoke (TX); Presencial; USD 22.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, and guiding them to the right tax professional, with emphasis on confidentiality and professional service.

The position supports daily office operations alongside tax professionals and offers a stepping stone into tax preparation or office leadership through training and teamwork.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client service.
• Ability to multitask with competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments and match clients with tax professionals.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Experience in fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Computer proficiency

Evenings and weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, and guiding them to the right tax professional, with emphasis on confidentiality and professional service.

The position supports daily office operations alongside tax professionals and offers a stepping stone into tax preparation or office leadership through training and teamwork.