Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Clare (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Clare, MI office. This in-person role focuses on client check-in, scheduling, and supporting daily office operations alongside tax professionals.

You will greet clients, answer calls, and coordinate with the team to match clients with the right tax specialist. Availability for evenings and weekends during tax season is required, with opportunities for growth into tax preparation or

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Experience with Microsoft Office/Teams and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Client-service mindset

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Evenings and weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Clare, MI office. This in-person role focuses on client check-in, scheduling, and supporting daily office operations alongside tax professionals.

You will greet clients, answer calls, and coordinate with the team to match clients with the right tax specialist. Availability for evenings and weekends during tax season is required, with opportunities for growth into tax preparation or