Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Clinton Charter Township (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in our Clinton Township, MI location. You’ll manage client check-in, answer calls, schedule appointments, and pair clients with the right tax professional.

This in-person role emphasizes confidentiality, teamwork, and a professional client experience. Availability to work evenings and weekends during tax season is required, with opportunities to learn tax

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Proficient with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in our Clinton Township, MI location. You’ll manage client check-in, answer calls, schedule appointments, and pair clients with the right tax professional.

This in-person role emphasizes confidentiality, teamwork, and a professional client experience. Availability to work evenings and weekends during tax season is required, with opportunities to learn tax