Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Stanwood (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

401(k) Plan

Employee Assistance Program

Fitness center programs

Associate discount

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

Role offers in-person, non-remote work with opportunities to advance into tax preparation or office leadership. Availability to work evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage competing priorities.
• Organized with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Interpersonal skills

Multitasking

Detail oriented

Computer literacy (Office/Teams)

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

Role offers in-person, non-remote work with opportunities to advance into tax preparation or office leadership. Availability to work evenings and weekends during tax season is required.