Seasonal Client Concierge & In-Person Receptionist

H&R Block, Inc.; Antelope (CA); Sur place; USD 23 000 - 37 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients to the appropriate services and ensure a smooth, welcoming experience.

The role emphasizes confidentiality, teamwork, and a path toward tax preparation or leadership, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams) and scheduling systems.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.

Connaissances

Client service

Communication

Multitasking

Organization

Microsoft Office

Scheduling systems

Team collaboration

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients to the appropriate services and ensure a smooth, welcoming experience.

The role emphasizes confidentiality, teamwork, and a path toward tax preparation or leadership, with availability for evenings and weekends during tax season.