Seasonal Client Concierge & Office Host

H&R Block, Inc.; Fort Irwin (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the warm, professional face of the office. You will greet clients, manage check-in, and coordinate scheduling with tax professionals to ensure a smooth client experience.

This in-person role supports daily operations, requires strong communication and multitasking skills, and offers an opportunity to build toward tax preparation or leadership within a supportive team environment during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service experience

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the warm, professional face of the office. You will greet clients, manage check-in, and coordinate scheduling with tax professionals to ensure a smooth client experience.

This in-person role supports daily operations, requires strong communication and multitasking skills, and offers an opportunity to build toward tax preparation or leadership within a supportive team environment during tax season.