Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Warren (Warren County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations during tax season.

This in-person role requires strong communication and multitasking skills, with opportunities to grow into tax preparation or leadership. The position emphasizes confidential handling of client information, collaboration with tax professionals, and providing a welcoming, professional office experience.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in office tasks.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations during tax season.

This in-person role requires strong communication and multitasking skills, with opportunities to grow into tax preparation or leadership. The position emphasizes confidential handling of client information, collaboration with tax professionals, and providing a welcoming, professional office experience.