Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Jamestown (NY); Presencial; USD 22.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person.

You will manage client check-in, schedule appointments, coordinate with tax professionals, and maintain a professional, organized office environment during tax season, including evenings and weekends as needed. This entry‑level role offers training and potential advancement into tax preparation or office leadership, with a supportive team and

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals based on needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Communication

Multitasking

Scheduling

Office software

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person.

You will manage client check-in, schedule appointments, coordinate with tax professionals, and maintain a professional, organized office environment during tax season, including evenings and weekends as needed. This entry‑level role offers training and potential advancement into tax preparation or office leadership, with a supportive team and