Seasonal Client Concierge & Receptionist

H&R Block, Inc.; East Aurora (NY); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to provide a warm, in-person front-desk experience. You will greet clients, coordinate scheduling, and support daily office operations alongside tax professionals.

This seasonal role emphasizes teamwork, reliability, and strong communication, with evening and weekend shifts during tax season. Training and growth opportunities are available in a supportive, in-office environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client interactions.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Coordinate scheduling and calendar management for the office.
• Support daily office operations and team coordination.

Skills

Client service

Multitasking

Communication

Organization

Computer literacy

Education

High school diploma/GED

Equivalent experience

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to provide a warm, in-person front-desk experience. You will greet clients, coordinate scheduling, and support daily office operations alongside tax professionals.

This seasonal role emphasizes teamwork, reliability, and strong communication, with evening and weekend shifts during tax season. Training and growth opportunities are available in a supportive, in-office environment.