Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Angola (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend availability during tax season. You will be the face of the office, connecting clients with the right tax professional while maintaining a confidential and professional client experience.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills.
• Proficient with basic computer tools and scheduling systems.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and document intake.
• Maintain organized, clean office for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Keep client information confidential and secure.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

MS Office/Teams

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend availability during tax season. You will be the face of the office, connecting clients with the right tax professional while maintaining a confidential and professional client experience.