Seasonal Client Concierge & Office Receptionist

H&R Block, Inc.; Mount Union (Huntingdon County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life-work balance support

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person. You will schedule appointments, guide clients to the right tax professional, and handle intake with care.

This role is in-person, demanding strong communication, organization, and teamwork during tax season, with opportunities for growth into client service leadership or tax work.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with suitable tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain orderly office environment to support smooth daily operations.
• Collaborate with tax professionals to ensure seamless service and protect client confidentiality.

Skills

Client service

Communication

Multitasking

Team collaboration

Confidentiality

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person. You will schedule appointments, guide clients to the right tax professional, and handle intake with care.

This role is in-person, demanding strong communication, organization, and teamwork during tax season, with opportunities for growth into client service leadership or tax work.