Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Quakertown (Bucks County); Sur place; USD 19 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in person.

You will coordinate scheduling, connect clients with tax professionals, and support intake processes with careful handling of documents. This in-person role emphasizes professionalism, teamwork, and the ability to work evenings and weekends during tax season, serving as a stepping stone to tax preparation or office leadership within a supportive tax

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Keep the office organized and clean to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal skills

Customer service

Multitasking

Communication

Basic computer skills

Evening/weekend availability

Formation

High school diploma or GED

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in person.

You will coordinate scheduling, connect clients with tax professionals, and support intake processes with careful handling of documents. This in-person role emphasizes professionalism, teamwork, and the ability to work evenings and weekends during tax season, serving as a stepping stone to tax preparation or office leadership within a supportive tax