Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Edinboro (Erie County); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Edinboro, PA seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will pair clients with the right tax professionals and maintain organized intake processes while upholding confidentiality.

The role offers in-office work and potential growth into tax preparation or leadership paths. Must enjoy fast-paced client service, collaborate well with a tax team, and be available evenings and

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Tech savvy

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Edinboro, PA seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will pair clients with the right tax professionals and maintain organized intake processes while upholding confidentiality.

The role offers in-office work and potential growth into tax preparation or leadership paths. Must enjoy fast-paced client service, collaborate well with a tax team, and be available evenings and