Seasonal Client Concierge & Front Desk Specialist

H&R Block; Meadville (Crawford County); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block in Meadville, PA is seeking a seasonal Client Service Professional / Receptionist who will be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional; you will also manage check-in and document intake to support smooth daily operations.

This in-person role offers training and a pathway into tax preparation or office leadership, with evenings and weekends required during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems (MS Office, Teams).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Multitasking

Communication

Team collaboration

Attention to detail

Microsoft Office

Scheduling systems

Evening/weekend availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Meadville, PA is seeking a seasonal Client Service Professional / Receptionist who will be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and guide clients to the right tax professional; you will also manage check-in and document intake to support smooth daily operations.

This in-person role offers training and a pathway into tax preparation or office leadership, with evenings and weekends required during tax season.