Seasonal Client Concierge & In-Person Receptionist

H&R Block, Inc.; Oxford (MI); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

You will schedule appointments, match clients with the right tax professional, handle check-in, and maintain a professional, confidential, in-person front desk.

This role offers hands-on training and a path into tax preparation or office leadership during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (MS Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Availability evenings/weekends

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

You will schedule appointments, match clients with the right tax professional, handle check-in, and maintain a professional, confidential, in-person front desk.

This role offers hands-on training and a path into tax preparation or office leadership during tax season.