Seasonal Client Concierge & Receptionist (In-Office)

H&R Block, Inc.; Arlington (WA); Sur place; USD 24 000 - 37 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person.

This role offers training and a potential pathway into tax preparation or leadership within a supportive team. You will greet clients, direct them to the appropriate tax professional, handle check-ins, and maintain a clean, organized office while ensuring confidentiality of client information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and overall professional client experience.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Client service

Multitasking

Interpersonal skills

Communication

Formation

High school diploma/GED

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in person.

This role offers training and a potential pathway into tax preparation or leadership within a supportive team. You will greet clients, direct them to the appropriate tax professional, handle check-ins, and maintain a clean, organized office while ensuring confidentiality of client information.