Seasonal Client Concierge & Receptionist

H&R Block, Inc.; El Paso (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office operations in person.

You will greet clients, schedule appointments, and help connect clients with the right tax professional, ensuring a professional first impression. The role supports tax season workflow, requires coordination with tax professionals, and offers in-person training and opportunity for advancement in tax-related roles within a team-oriented office

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Digital tools proficiency

Office software

Education

High school diploma / GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office operations in person.

You will greet clients, schedule appointments, and help connect clients with the right tax professional, ensuring a professional first impression. The role supports tax season workflow, requires coordination with tax professionals, and offers in-person training and opportunity for advancement in tax-related roles within a team-oriented office