Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Torrington (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients in person, manage scheduling, and support daily office operations. You will work with tax professionals to connect clients with the right service while maintaining a professional, organized environment.

This in-person role requires strong communication, multitasking, and a client-focused mindset. Evening and weekend availability during tax season is preferred, with training provided to

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients in person, manage scheduling, and support daily office operations. You will work with tax professionals to connect clients with the right service while maintaining a professional, organized environment.

This in-person role requires strong communication, multitasking, and a client-focused mindset. Evening and weekend availability during tax season is preferred, with training provided to