Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Welch (WV); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals to ensure a smooth client experience and contribute to a professional office environment. The role involves handling client check-in, document intake, and coordinating with the team, with availability to work evenings and weekends during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to work with clients and team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Computer basics

Office software

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals to ensure a smooth client experience and contribute to a professional office environment. The role involves handling client check-in, document intake, and coordinating with the team, with availability to work evenings and weekends during tax season.