Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Brownsville (Fayette County); In loco; USD 18.000 - 25.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You’ll manage arrivals, answer calls, schedule appointments, and connect clients with the right tax professional.

You'll work with a team of tax professionals, handle confidential documents, and help maintain a welcoming, organized office during tax season. Evening and weekend availability is required.

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Detail-oriented with strong follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.

Mansioni

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.

Conoscenze

Customer service

Multitasking

Communication

Teamwork

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Scheduling systems

Teams

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person. You’ll manage arrivals, answer calls, schedule appointments, and connect clients with the right tax professional.

You'll work with a team of tax professionals, handle confidential documents, and help maintain a welcoming, organized office during tax season. Evening and weekend availability is required.