Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Village of Liverpool (NY); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person. You will support daily office operations and coordinate with tax professionals.

This on-site role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season. Training and growth opportunities are available within the office environment.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Microsoft Office/Teams

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person. You will support daily office operations and coordinate with tax professionals.

This on-site role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season. Training and growth opportunities are available within the office environment.