Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Bethlehem (Northampton County); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in person.

You will connect clients with the right tax professional and handle check-in and document organization to ensure a smooth client experience. This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize throughout the day.
• Excellent organizational skills with attention to detail.
• Proficient with basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and present a professional face.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Safeguard client information with confidentiality.

Kenntnisse

Fast-paced work

Interpersonal skills

Multitasking

Organization

MS Office

Scheduling systems

Evenings & weekends

Ausbildung

HS diploma (or equivalent)

Tools

Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage scheduling, and support daily office operations in person.

You will connect clients with the right tax professional and handle check-in and document organization to ensure a smooth client experience. This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.