Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Beverly Hills (FL); Presencial; USD 17.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Comprehensive benefits

Supportive work environment

Resumo da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling. This in-person role supports daily office operations and works with a team of tax professionals. It offers training and potential growth into tax preparation or office leadership.

The position requires strong communication, organization, and multitasking abilities, with availability for evenings and weekends during tax season. This role is not remote.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities daily.
• Organizational skills with attention to detail and follow-through.

Responsabilidades

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the appropriate tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Interpersonal communication

Multitasking

Organizational skills

Attention to detail

Computer skills

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Microsoft Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling. This in-person role supports daily office operations and works with a team of tax professionals. It offers training and potential growth into tax preparation or office leadership.

The position requires strong communication, organization, and multitasking abilities, with availability for evenings and weekends during tax season. This role is not remote.