Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Vernon (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage check-in, answer phones, and schedule appointments with tax professionals.

This in-person role supports daily operations and helps clients navigate tax services during peak season. The position emphasizes top-tier client service, organization, and teamwork with a flexible schedule including evenings and weekends, contributing to a welcoming,

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and professional communication.
• Ability to multitask and manage competing priorities.
• Strong organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

multitasking

Organization

Computer literacy

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage check-in, answer phones, and schedule appointments with tax professionals.

This in-person role supports daily operations and helps clients navigate tax services during peak season. The position emphasizes top-tier client service, organization, and teamwork with a flexible schedule including evenings and weekends, contributing to a welcoming,