Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Southwick (MA); Presencial; USD 21.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and keep the office running smoothly in person. You will answer calls, schedule appointments, route clients to the right tax professional, and assist with everyday office operations.

With training and support, this role can lead toward tax preparation or office leadership. This is a valued front-desk role in a team-focused environment, requiring professionalism,

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Professionalism

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and keep the office running smoothly in person. You will answer calls, schedule appointments, route clients to the right tax professional, and assist with everyday office operations.

With training and support, this role can lead toward tax preparation or office leadership. This is a valued front-desk role in a team-focused environment, requiring professionalism,