Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Oakland Park (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in an in-person role in Boca Raton, FL. You will schedule appointments, route clients to the right tax professional, and support a professional client experience during tax season.

Training provided; opportunity to advance toward tax prep or office leadership. Evening/weekend shifts required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with teammates and clients.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Communication skills

Organizational skills

Computer proficiency

Team collaboration

Education

High school diploma

GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in an in-person role in Boca Raton, FL. You will schedule appointments, route clients to the right tax professional, and support a professional client experience during tax season.

Training provided; opportunity to advance toward tax prep or office leadership. Evening/weekend shifts required.