In-Office Client Service Concierge – Tax Season

H&R Block, Inc.; Florida; Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block in Boca Raton, FL is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, handle phones, schedule appointments, and support daily operations alongside tax professionals.

This in-person role offers hands-on training, opportunities to learn tax processes, and potential growth into tax preparation or office leadership. Availability for evenings and weekends during tax season is required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and be the face of the office.
• Answer phone calls and schedule appointments.
• Check-in clients and manage document intake.
• Maintain office organization and support daily operations.
• Coordinate with tax professionals to match clients with the right services.
• Protect sensitive client information with confidentiality.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Professional demeanor

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Boca Raton, FL is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, handle phones, schedule appointments, and support daily operations alongside tax professionals.

This in-person role offers hands-on training, opportunities to learn tax processes, and potential growth into tax preparation or office leadership. Availability for evenings and weekends during tax season is required.