Seasonal Front Desk & Client Services Pro

H&R Block, Inc.

Land O' Lakes (FL)

On-site

USD 19,000 - 26,000

Part time

3 days ago

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Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person in Florida. You will match clients with tax professionals, assist with check-in, and maintain a professional office environment.

This role offers training and potential growth into tax preparation or leadership with evening/weekend shifts during tax season.

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills for professional client service.
Ability to multitask and manage competing priorities.
Excellent organizational skills with attention to detail.
Comfort with basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and create a welcoming first impression.
Answer calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including scanning documents.
Maintain office organization and cleanliness to support a professional experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle confidential client information with discretion and care.