Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Milton (FL); Presencial; USD 19.000 - 30.000; Jornada completa

Descripción de la vacante

H&R Block in Florida is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage the front desk. You will greet clients, answer phones, schedule appointments, and help the team with daily office operations in person at the office.

With training and support, this role can lead to growth in tax preparation or office leadership. The position requires professionalism, confidentiality, and excellent customer service in a fast-paced environment during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client-focused

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Florida is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage the front desk. You will greet clients, answer phones, schedule appointments, and help the team with daily office operations in person at the office.

With training and support, this role can lead to growth in tax preparation or office leadership. The position requires professionalism, confidentiality, and excellent customer service in a fast-paced environment during tax season.