Client Services & Front Desk Specialist

H&R Block, Inc.; Boynton Beach (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Boynton Beach, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work closely with tax professionals to ensure a smooth, welcoming experience through a busy tax season. This in-person role requires strong communication, multitasking, and organizational skills, with evenings and weekends available.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with teammates and clients.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Team collaboration

Office etiquette

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Boynton Beach, FL is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work closely with tax professionals to ensure a smooth, welcoming experience through a busy tax season. This in-person role requires strong communication, multitasking, and organizational skills, with evenings and weekends available.