Seasonal Client Concierge & Front Desk (Evenings/Weekends)

H&R Block, Inc.

Marine Corps Base Camp Lejeune (NC)

On-site

USD 19,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations on-site. You'll work closely with tax professionals to connect clients with the right expert and maintain a welcoming environment during tax season.

Ideal candidates bring strong communication, organization, and multitasking abilities, along with experience in fast-paced, client-centric settings.

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities.
Excellent organizational skills and attention to detail.
Comfort with basic computer tools and scheduling systems.

Responsibilities

Greet clients and create a welcoming, professional first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.