Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Panama City Beach (FL); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience.

The role emphasizes a welcoming demeanor, teamwork, and confidentiality, with potential pathways into tax preparation or office leadership. Evening/weekend availability is required during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and interpersonal skills for client interactions.
• Ability to multitask and manage priorities.
• Attention to detail and organizational skills.
• Comfort with basic computer programs (Office/Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with discretion.

Connaissances

Interpersonal skills

People oriented

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to ensure a smooth client experience.

The role emphasizes a welcoming demeanor, teamwork, and confidentiality, with potential pathways into tax preparation or office leadership. Evening/weekend availability is required during tax season.