Seasonal Client Concierge - Front Desk & Scheduling

H&R Block, Inc.; Glendora (CA); Vor Ort; USD 23.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in-person.

You will work with tax professionals to connect clients with the right services, ensuring a professional first impression and efficient intake processes. Ideal candidates are able to multitask, communicate effectively, and maintain organization during tax season, including evenings and weekends.

Qualifikationen

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills
• Ability to multitask and manage competing priorities
• Organizational skills with attention to detail
• Comfort using basic computer programs and scheduling systems
• Availability to work evenings and weekends during tax season

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in-person.

You will work with tax professionals to connect clients with the right services, ensuring a professional first impression and efficient intake processes. Ideal candidates are able to multitask, communicate effectively, and maintain organization during tax season, including evenings and weekends.