Seasonal Client Concierge & Front Desk Assistant

H&R Block, Inc.; Whitewater (WI); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals and guide clients to the right services, with training provided to grow into tax preparation or office leadership.

This role requires strong interpersonal skills, the ability to multitask, and availability for evenings and weekends during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Proficiency with basic computer programs (e.g., MS Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organizing.
• Maintain organized, clean office environment to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Communication

Multitasking

Scheduling tools

Educación

High school diploma

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals and guide clients to the right services, with training provided to grow into tax preparation or office leadership.

This role requires strong interpersonal skills, the ability to multitask, and availability for evenings and weekends during tax season.