Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Richland Hills (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a Client Service Professional / Receptionist for the busy tax season. You will greet clients, manage check-ins, and support daily office operations in person.

You’ll work with tax professionals, handle scheduling, and maintain a welcoming environment while upholding privacy and confidentiality. This in-person role offers training and opportunities to grow into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Greet clients

Scheduling

Multitasking

Communication

Office software

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Client Service Professional / Receptionist for the busy tax season. You will greet clients, manage check-ins, and support daily office operations in person.

You’ll work with tax professionals, handle scheduling, and maintain a welcoming environment while upholding privacy and confidentiality. This in-person role offers training and opportunities to grow into tax preparation or office leadership.