Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Inverness (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person. You will coordinate with tax professionals, handle scheduling, and ensure a professional client experience.

The role emphasizes confidentiality, teamwork, and strong communication. Evening and weekend availability during tax season is required, with opportunities to grow into tax preparation or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and connect clients with the right tax professional.
• Manage check-in and document intake.
• Maintain an organized, professional office environment.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Organizational skills

Customer service

Team collaboration

Digital literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person. You will coordinate with tax professionals, handle scheduling, and ensure a professional client experience.

The role emphasizes confidentiality, teamwork, and strong communication. Evening and weekend availability during tax season is required, with opportunities to grow into tax preparation or leadership roles.