Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Conifer (CO); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and support daily office operations in person.

You will manage check-in, scheduling, and routing clients to the right tax professional, while upholding confidentiality and professional standards. This role offers hands-on experience in a busy tax office, with opportunities to grow into tax preparation or office leadership through training and teamwork.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with staff.
• Manage client check-in and intake, including document handling.
• Keep the office organized and clean for a professional experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Team collaboration

Attention to detail

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and support daily office operations in person.

You will manage check-in, scheduling, and routing clients to the right tax professional, while upholding confidentiality and professional standards. This role offers hands-on experience in a busy tax office, with opportunities to grow into tax preparation or office leadership through training and teamwork.