Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Camden (NJ); Presencial; USD 22.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and manage daily office tasks. You’ll greet clients, schedule appointments, and coordinate with tax professionals to match needs with expertise.

This in-person role supports confidentiality and teamwork, with opportunities for growth into tax prep or office leadership during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic MS Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Customer service

Communication skills

Multitasking

Organization

Office software

Evenings/weekends availability

Educación

High school diploma

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and manage daily office tasks. You’ll greet clients, schedule appointments, and coordinate with tax professionals to match needs with expertise.

This in-person role supports confidentiality and teamwork, with opportunities for growth into tax prep or office leadership during tax season.