Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Clinton (TN); Vor Ort; USD 28.000 - 33.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, manage scheduling, and connect clients with the right tax professionals while maintaining a clean, professional environment.

The role emphasizes confidentiality and teamwork, with opportunities to grow into tax preparation or office leadership as you gain training and experience during tax season.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork abilities.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and follow-through in busy front-office settings.

Aufgaben

• Greet clients and create a welcoming first impression at the front desk.
• Answer phones, schedule appointments, and match clients with appropriate tax professionals.
• Manage check-in and intake processes, including document scanning and organization.
• Maintain clean, organized office environment to support a professional client experience.
• Collaborate with tax professionals and staff to support daily operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, manage scheduling, and connect clients with the right tax professionals while maintaining a clean, professional environment.

The role emphasizes confidentiality and teamwork, with opportunities to grow into tax preparation or office leadership as you gain training and experience during tax season.