Seasonal Client Concierge for Tax Season

H&R Block; Pearisburg (VA); On-site; USD 18,000 - 37,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Pearisburg, VA. You will greet clients, manage check-in, schedule appointments, and support daily operations alongside tax professionals.

The role emphasizes confidentiality, strong communication, and multitasking, with evening and weekend availability during tax season. This in-person position offers traditional office duties and potential growth into tax preparation or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organization

Computer skills

Evenings/weekends

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Pearisburg, VA. You will greet clients, manage check-in, schedule appointments, and support daily operations alongside tax professionals.

The role emphasizes confidentiality, strong communication, and multitasking, with evening and weekend availability during tax season. This in-person position offers traditional office duties and potential growth into tax preparation or leadership.