Seasonal Client Concierge & Receptionist

H&R Block; Virginia Beach (VA); Sur place; USD 18 000 - 37 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Seasonal role

Office environment

Résumé du poste

H&R Block in Virginia Beach is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer phones, manage check-ins, and help coordinate appointments alongside tax professionals in a fast-paced, in-person environment.

With training provided, this role offers a stepping stone into tax preparation or office leadership. Availability evenings and weekends during tax season is required, and you will work as part of a supportive

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage competing priorities.
• Proficient with basic computer programs and scheduling tools.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Connaissances

Client service

Multitasking

Office software

Scheduling

Communication skills

Formation

High school diploma

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block in Virginia Beach is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer phones, manage check-ins, and help coordinate appointments alongside tax professionals in a fast-paced, in-person environment.

With training provided, this role offers a stepping stone into tax preparation or office leadership. Availability evenings and weekends during tax season is required, and you will work as part of a supportive