Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Winchester (VA); On-site; USD 18,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Winchester, VA.

This in-person role focuses on greeting clients, scheduling, check-in, and supporting daily operations during tax season. The position offers training, opportunities to advance into tax preparation or office leadership, and requires availability for evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with a team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Winchester, VA.

This in-person role focuses on greeting clients, scheduling, check-in, and supporting daily operations during tax season. The position offers training, opportunities to advance into tax preparation or office leadership, and requires availability for evenings and weekends.