Seasonal Client Concierge (Evenings & Weekends)

H&R Block, Inc.; Bridgeport (WV); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This position offers hands-on training and a clear path into tax preparation or office leadership, with opportunities to work evenings and weekends during tax season and to contribute to a high-performing, client-focused team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Proficient with Microsoft Office, Teams and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Fast-paced environment

Client-centric service

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office

Teams

Scheduling systems

Evenings and weekends

Formation

High school diploma / GED

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This position offers hands-on training and a clear path into tax preparation or office leadership, with opportunities to work evenings and weekends during tax season and to contribute to a high-performing, client-focused team.