Seasonal Client Concierge & Receptionist (Evenings/Weekends)

H&R Block, Inc.; Sedro-Woolley (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person.

You’ll work with a team of tax professionals and have opportunities to grow into tax prep or office leadership through training and support. Responsibilities include greeting clients, answering calls, checking in clients, organizing documents, and maintaining a professional office environment while handling sensitive

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person.

You’ll work with a team of tax professionals and have opportunities to grow into tax prep or office leadership through training and support. Responsibilities include greeting clients, answering calls, checking in clients, organizing documents, and maintaining a professional office environment while handling sensitive