Seasonal Client Service Concierge (Evenings/Weekends)

H&R Block, Inc.; Town of Delhi (NY); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist. You’ll greet clients, schedule appointments, and connect them with the right tax professional, delivering a welcoming and professional first impression in-person at the office.

The role supports daily operations, involves handling documents securely, and offers a path into tax preparation or leadership with training and teamwork. Evening/weekend availability during tax season is expected.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Team collaboration

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist. You’ll greet clients, schedule appointments, and connect them with the right tax professional, delivering a welcoming and professional first impression in-person at the office.

The role supports daily operations, involves handling documents securely, and offers a path into tax preparation or leadership with training and teamwork. Evening/weekend availability during tax season is expected.