School Office Clerk — Customer-Focused Support

careers-wcpss; Rolesville (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

School Site/Department is seeking a Clerical Assistant to support office operations. The role involves general clerical tasks, phone and email inquiries, and ensuring smooth customer service for staff, students, and the community.

The ideal candidate holds a high school diploma and demonstrates strong organizational and communication skills, with the ability to maintain confidentiality in a busy office setting.

Qualifications

• High School diploma or equivalent.
• Knowledge of Microsoft Office and Google Apps.
• Excellent customer service and communication skills.
• Ability to maintain confidentiality and minimize errors.
• Strong organizational skills and attention to detail.

Responsibilities

• Performs general clerical duties (copying, faxing, typing, note taking, scheduling).
• Receives phone calls, answers emails, and delivers documents; provides customer service.
• Investigates questions and issues to provide answers or resolutions.
• Attends required meetings and trainings.
• Performs other related duties as assigned.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Google Apps

Customer service

Attention to detail

Oral & written communication

Discretion & confidentiality

Organization

Interpersonal skills

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Copier/Scanner

Job description

School Site/Department is seeking a Clerical Assistant to support office operations. The role involves general clerical tasks, phone and email inquiries, and ensuring smooth customer service for staff, students, and the community.

The ideal candidate holds a high school diploma and demonstrates strong organizational and communication skills, with the ability to maintain confidentiality in a busy office setting.