School Office Clerk — Customer-Focused Admin Support

Wake-County-Public-School-System; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant to support office activities in a school setting, including copying, answering phones, and delivering customer service.

The ideal candidate will be proficient with Microsoft Word, Excel, PowerPoint and Google Apps, possess excellent organization and communication skills, maintain confidentiality, and work effectively with staff, students, parents, and community members.

Qualifications

• High School diploma or equivalent required.
• Knowledge of Microsoft Word, Excel and PowerPoint; Google Apps.
• Excellent customer services and organizational skills.
• Ability to communicate clearly, maintain confidentiality and work with a diverse public.
• Experience in handling office equipment and attention to detail.

Responsibilities

• Performs general clerical duties (copying, faxing, typing, note taking, scheduling).
• Receives and returns phone calls and answers emails; provides customer service to visitors.
• Investigates and resolves specific questions or issues.
• Attends required meetings and trainings.
• Performs other related duties as assigned.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Confidentiality

Communication

Attention to Detail

Office Equipment Proficiency

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Google Apps

Job description

Wake County Public School System is seeking a Clerical Assistant to support office activities in a school setting, including copying, answering phones, and delivering customer service.

The ideal candidate will be proficient with Microsoft Word, Excel, PowerPoint and Google Apps, possess excellent organization and communication skills, maintain confidentiality, and work effectively with staff, students, parents, and community members.